Privacy Policy
Last updated: January 30, 2026
Introduction
Paint Smarter ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (phone number, email address)
- Property address and location details
- Real estate agency information (for agent estimator users)
- Job details and project requirements
- Any other information you choose to provide
Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Provide painting estimates and quotes
- Schedule site checks and painting services
- Communicate with you about your project
- Respond to your inquiries and requests
- Improve our website and services
- Send service updates and confirmations
- Analyze website usage and trends
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone: 0431 153 729
Email: hello@paintsmarter.au